Shipping policy
At Tribe Wellness, we process every order with care and intention.
⏳ Processing Time
Orders are processed within 1–3 business days.
During product launches or special promotions, processing times may be slightly extended.
🚚 Shipping Time
United States: 3–7 business days
Mexico: 5–10 business days (depending on location and customs processing)
Once your order has shipped, you will receive a tracking number via email.
📍 Incorrect Address Information
Tribe Wellness is not responsible for delays or lost packages due to incorrect or incomplete addresses entered at checkout.
🌿 Natural Products
Some products (such as seamoss gel) require refrigeration. Please follow the storage instructions included with your order to maintain freshness and quality.